Haydn Kendall, the pre-owned Sales Manger at Downtown Toyota in Brisbane, Queensland, is a prominent figure in automotive sales with a decade of experience. His journey in the industry is marked by significant achievements in sales, customer service, and team leadership. Haydn combines his extensive automotive knowledge with a passion for technology and photography, making him a multifaceted leader at Downtown Toyota.
In his role, Haydn has refined his skills in negotiation and customer engagement, utilizing advanced sales software to stay ahead in the fast-paced automotive market. His approach to sales is deeply customer-focused, ensuring that every client receives personalized service that makes their purchasing experience exceptional. Haydn's leadership extends beyond mere sales; he is dedicated to mentoring his team, fostering an environment of growth and excellence. Under his guidance, the pre-owned Sales Team has consistently exceeded their targets through innovative training programs and a collaborative team spirit.
Downtown Toyota, he dives into his hobbies with the same passion he brings to work. Originally from Cairns, Haydn loves capturing everything from the sprawling landscapes to the tiny wonders of nature through his lens. It’s his way of unwinding and appreciating the world’s beauty.
Sports have always been a big part of his life, too. From playing field hockey since he could walk to being a semi-pro umpire, Haydn has picked up more than a few life lessons on resilience and keeping cool under pressure—skills he uses every day when leading his team.
But it's not all about being on the go for Haydn. He treasures his quiet time spent camping and fishing, soaking in the tranquility of nature. These moments not only recharge him but also strengthen his connections with his young family and the community. Haydn values the friendships and ties he’s built over the years, enjoying a well-rounded life that balances the hustle of a busy dealership with the calm of suburban life and outdoor escapes.
Thank you to Ed, Jess and the rest of the team for making my new car purchase an absolute breeze! From test driving the car on a saturday (and being able to install my baby seat for the drive!!) to p… Read More
Couldn’t be more impressed with the communication, customer service, flexibility from the service team and the actual mechanical service on my car by the technicians.
Booking delivery and pick up all very easy. Happy with communication and price
Nav did a great job selling us a new car recently. He was easy to deal with and a good communicator.
Excellent customer service! The team at Downtown Toyota Morningside were very professional and helpful, particularly Jon Wimhurst and Todd! Big thanks to Jon for your time today and for your assistanc… Read More
Jon was epic
Thank you to Campbell, Jess & the Team at Downtown Toyota for delivering my new Toyota Prado. I couldn't be happier with their friendly service & advice.
So happy with my purchase, the guys are Downtown Toyota was amazing, them made it so easy with financing and test driving, was speedy purchase, so happy and excited with the car.
The easiest and most wonderful purchasing experience I've had. Efficient and helpful all the way making it stress free.
Had a pleasant and efficient experience purchasing new vehicle. Very satisfied and highly recommend Downtown Toyota.
Purchased my first Toyota, Yaris Cross. Extremely happy with the customer service and sales experience. These guys went above and beyond. Provided a loan car whilst waiting for the Yaris. Very helpful… Read More
John and the team did a great job getting my new car together!!