Haydn Kendall: Steering Excellence at Downtown Toyota
Posted in Used Car Retail
Haydn Kendall: Steering Excellence at Downtown Toyota
Haydn Kendall, the used car sales Manger at Downtown Toyota in Brisbane, Queensland, is a prominent figure in automotive sales with a decade of experience. His journey in the industry is marked by significant achievements in sales, customer service, and team leadership. Haydn combines his extensive automotive knowledge with a passion for technology and photography, making him a multifaceted leader at Downtown Toyota.
In his role, Haydn has refined his skills in negotiation and customer engagement, utilizing advanced sales software to stay ahead in the fast-paced automotive market. His approach to sales is deeply customer-focused, ensuring that every client receives personalized service that makes their purchasing experience exceptional. Haydn's leadership extends beyond mere sales; he is dedicated to mentoring his team, fostering an environment of growth and excellence. Under his guidance, the pre-owned Sales Team has consistently exceeded their targets through innovative training programs and a collaborative team spirit.
Beyond The Showroom
Downtown Toyota, he dives into his hobbies with the same passion he brings to work. Originally from Cairns, Haydn loves capturing everything from the sprawling landscapes to the tiny wonders of nature through his lens. It’s his way of unwinding and appreciating the world’s beauty.
Sports have always been a big part of his life, too. From playing field hockey since he could walk to being a semi-pro umpire, Haydn has picked up more than a few life lessons on resilience and keeping cool under pressure—skills he uses every day when leading his team.
But it's not all about being on the go for Haydn. He treasures his quiet time spent camping and fishing, soaking in the tranquility of nature. These moments not only recharge him but also strengthen his connections with his young family and the community. Haydn values the friendships and ties he’s built over the years, enjoying a well-rounded life that balances the hustle of a busy dealership with the calm of suburban life and outdoor escapes.
What People Are Saying About Haydn
See What Our Customers Think
Assaad Eid
Sep 11, 2025I recently bought a Toyota camry hybrid from this dealership and had such a great experience with brooke rawson. As a man buying a car on my own—and as an immigrant—it felt a bit intimidating at first… Read More
Francis Swift
Sep 10, 2025Recieved great customer service from Aaron during a recent purchase of our Toyota Corolla. Aaron and the team at Downtown Toyota were very hospitable and accommodating and pleasant to work with durin… Read More
Rebecca Mc Auley
Sep 10, 2025Ed and Todd were great, found me the perfect car 🥳
Rick Bradley
Sep 10, 2025This is my second vehicle that I purchased from Downtown Toyota Dealing with Ed was such a pleasure and so easy Thank you to all staff who helped and made the Downtown Toyota experience so easy and sp… Read More
Dr. Akshat Khurana
Sep 7, 2025I had a wonderful experience dealing with Downtown Toyota. Jon Wimhurst, my sales consultant helped me a lot through the process. I booked my car when I was overseas in New Zealand. It was easy to do … Read More
Jason Voul
Sep 7, 2025Great service from Kris and also the whole team that made me feel very welcome from the second I walk into the showroom. Highly recommended.
Kathy Bond
Sep 6, 2025We experienced very attentive service, and are delighted with the whole process.
Elizabeth
Sep 4, 2025I am extremely happy with the purchase of my Toyota Yaris Cross from Downtown Toyota. Kris was fantastic & nothing was ever too much trouble. He went out of his way to make buying a new car a smooth … Read More
Jason Klos
Sep 4, 2025I dealt with Leon Tran and he was a legend to deal with and made the whole purchasing process so easy and went out of his way to make sure I had a great buying experience. Thanks again Leon, will be i… Read More
Lindsay Flanagan
Sep 3, 2025Ed was extremely helpful and efficent! His customer service was excellent.
Gary Allen
Sep 3, 2025Great service from Leon and the Team at Downtown Toyota. So happy with our new Rav4 Cruiser and we were always updated with progress through email and phone calls. Thank You for the lovely surprise!!… Read More
Rick Bradley
Sep 3, 2025Brooke Brought the car out to my work for a test drive and we made the deal on the spot Great service
